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Congregate360 — Community,

Connected.

A 360° communications & engagement platform by IPPBX. From worship services to events,
from schools to fundraising — bring it all together with one trusted solution.

Trusted by leading synagogues and ministries.

Why Congregate360 

High Holidays, Sunday services, and community events are bigger than ever.

Members expect digital access, reminders, livestreams, and easy giving.

Clergy and staff are stretched — automation relieves the burden.

Congregate360 delivers a complete engagement platform, not just a phone system.

 Always Reachable 

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Always Reachable

AI concierge + smart routing ensures members get answers fast—service times, prayer requests, holiday schedules, directions, and more.

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Grow Participation

Publish services and events, manage RSVPs and reminders, and enable hybrid participation with high-quality streaming.

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Simplify
Giving

Offer secure online tithes, offerings, and donations with automated receipts and campaign tracking.

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Operate Smoothly

Coordinate clergy, staff, and volunteers across campuses with reliable, integrated tools.

Features

AI Concierge (by DID/queue)

Answers FAQs, handles after-hours, routes with context, and emails call summaries. Call summaries + transcripts

Smart Call Routing

Persona-based workflows for office, clergy, events, and care.

Events and Holidays

Event RSVPs /Ticketing & automated reminders, multi-campus calendars, registrations, reminders, and check-in.

Live and Remote Streaming

Stream services, ceremonies, and events; publish replays with controlled access.

Donations and Campaigns

One-click giving, automatic receipts, segmented outreach, and donor dashboards.

Community Messaging

Voice, SMS, and email from one place with templates and audience lists.

Volunteer and Staff Coordination

Volunteer scheduling, roles, rosters, room bookings, and on-call schedules.

Analytics

Attendance trends, call volumes, donation performance, campaign lift.

Security and Compliance

Role-based access, audit trails, data residency options.

Congregate360 for Operations & HR

Time & Attendance

  • Staff clock-in/out with mobile or kiosk options.

  • Automated timesheets for payroll.

  • Alerts for overtime, missed punches, or scheduling conflicts.

Staff Scheduling & Volunteer Management

  • Assign shifts for clergy, teachers, and support staff.

  • Coordinate volunteers for events, holidays, and community programs.

  • Auto reminders to reduce no-shows.

HR & Workforce Tools

  • Centralized staff profiles with role, department, and history.

  • Document storage (contracts, certifications, compliance).

  • PTO/vacation requests, approvals, and accrual tracking.

  • Compliance-ready reporting for nonprofits.

Special Scenarios

For Synagogues

  • High-Holy Days: overflow seating, livestream overflow rooms, automated service updates.
  • Pastoral Care Line: confidential routing, sensitive calls go to clergy only.
  • Education Programs: Hebrew school + youth groups with calendars & parent reminders.
  • Multi-Campus Synagogues: location-aware routing and messaging.

For Churches

  • Sunday & Holiday Services: extended schedules, livestream, and instant updates.
  • Pastoral Care Line: confidential, clergy-only.
  • Youth Ministry & Bible Study: class calendars, parent alerts, volunteer coordination.
  • Multi-Site Churches: consistent communications across locations.

Education Programs 

  • Preschool & Day School notifications, calendars, and volunteer scheduling.

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  • Hebrew School & Youth Programs: parent reminders, bar/bat mitzvah prep.

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  • Virtual Classrooms & Hybrid Learning with livestream integration.

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  • Tuition payments, fundraising, and alumni engagement.

Events & Fundraising​

  • Seat and table management for dinners and galas.

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  • Meet & Seat donor seating requests (e.g. “Seat us with the Cohn family”).

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  • Community RSVPs and ticketing.

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  • Fundraising dashboards for development chairs.​

Hybrid Events & Streaming (ConcertCloud Integration)

  • Live chat, Q&A, and greetings during events.

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  • Multi-camera streaming with high-quality audio.

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  • Donation overlays and real-time fundraising thermometer.

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  • On-demand replays and virtual sponsorship lounges.

Why IPPBX

Built and Supported by IPPBX

• 15+ years powering reliable, secure communications.
• Trusted by leading synagogues and faith organizations.
• White-glove onboarding with no downtime.​
• Dedicated account management and support. ​
 Talk to a Specialist 

Pricing

Simple Plans. Seamless Start.

• Foundation: Core comms + AI concierge + events & reminders
• Engage: Adds livestreaming, giving, and campaign tools
• Premier: Multi-campus, advanced analytics, and custom onboarding

Ask us about nonprofit pricing and migration credits.

 Get a Custom Quote 



Ask ChatGPT about Congregate360

Not sure what to prioritize? Paste this prompt into ChatGPT:​

What capabilities should a top faith communications platform include, and how does a 360° solution improve engagement and giving?


Your Path to 360°

• Week 0: Discovery and configuration (keep existing numbers)
• Week 1: AI concierge live for main lines + after-hours
• Week 2: Events, reminders, donations set up
• Week 3: Streaming and analytics go live
 Request a Demo 

Ready to connect your
community—360°?